FAQ

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Step1 How do you deliver the logo?

We deliver the logo by email. Hence it is very important that you provide correct email address while ordering our service. Since we accept payments via payola, we can also send the logo to your Paypal email in case of any issues. You can always get in touch with us with your order in case of any issues.

 
Step2 In what formats do I receive the logo files?

You'll receive the logo in following formats: ADOBE ILLUSTRATOR (source file), EPS, ADOBE PHOTOSHOP, JPEG, PNG, PDF. If you need the files in another formats/size then please let us know and we would be happy to provide you the files at no extra cost.

 
Step3 Where can I use the logo files?

We provide logo files in all common formats which will allow you to use the logo on websites and print also.

 
Step4 Do you accept offers from my country?

Yes. We work for clients all over the globe. We accept payment via Paypal payment gateway which allows anyone to order our service using their Paypal account or credit/debit cards.

 
Step5 What about the copyright of my logo design?

Once you have ordered a logo design with us you are its legal outright copyright owner. You are able to trademark the logo design. We request you to allow us to use the logo in our portfolio. It'll actually help your brand as well since our site is visited by hundreds of small businesses daily. In case you don't allow to use your logo, please let us know.

 
Step6 Is your 100% money back guarantee for real?

Yes. We refund your money back if you are not at all satisfied with the logo concepts. However that is something which rarely happens since our designs are so incredible that they are almost instantly approved by our clients.

 
Step7 Can I get my old logo design modified?

Yes, it is possible to work on an old logo design, and we can come up with various logo design options that improve upon your original, all depending on your instructions and the image you want to project.

 
Step8 What sort of support can I expect from designownlogo.com once the logo design is complete?

We also provide a lot of additional design services (brochure design, flyer, webdesign, corporate identity and many others) We store a back-up copy of your logo, so you can ask us for a backup anytime. If you have any other queries, just contact us, we look forward to hearing from you.

 
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